Support and Training
Contacting Technical Support
For all technical support requests, please have ready your Occam model, serial number, and software revision level. In addition, please be ready to give Occam Customer Support remote access to the OSSAN on your network. Note: To qualify for 7x24 hour support you will need to provide OSSAN access to the Occam Customer Support engineer when required.
Toll Free: (888)-5-BLC-HELP (888-525-2435)
Phone: +1 805-692-2911
Email: support@occamnetworks.com (for non-emergency requests)
Customer Portal: https://custportal.occamnetworks.com
Customer FTP Site: ftp://support.occamnetworks.com
Forgot your username or password?
Please contact support@occamnetworks.com.